Customer Satisfaction of New Home Construction Gains Ground

I read an interesting article on CNNMoney this morning that should be of some interest to anyone considering purchasing a new construction home this year, especially those interested in taking advantage of the $8000 first time homebuyer tax credit. According to the 2009 J.D. Powers and Associates U.S. New Homebuilder Satisfaction Study, although less new construction homes are being built, overall customer satisfaction increased for the second year in a row, up 32 points to 811 on a 1,000 point scale. Fierce competition amongst builders has lead to benefit for home buyers. Only the strongest builders have survived and they have survived by offering better home construction quality, more upgrades, and functional floorplans all at a discount from previous years. Also, of special interest to first time homebuyers, there are many homes at the finish out stage or almost there, that can be closed on by the November 30th deadline to qualify for the new homebuyer tax credit. To read more, click here.

Darling Homes tops the builder satisfaction study for the Dallas/Fort Worth area. Drees Homes and Ashton Woods homes follow Darling in the number two and three spots.

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Top Dallas/Fort Worth home builders
Based on 2009 survey of consumer satisfaction with 1,000 being a perfect score:

1. Darling Homes 876
2. Drees Custom Homes 865
3. Ashton Woods 864
4. Pulte Homes 860
5. Standard Pacific Homes 858
6. David Weekley Homes 850
7. Highland Homes 849
8. Horizon Homes 836
9. Ryland Homes 816
10.K Hovnanian 813
11. Del Webb 811
D-FW average 809
12. Lennar 805
13. Meritage Homes 800
14. D. R. Horton 792
15. KB Homes 783
16. Beazer Homes 779
17. Centex Homes 774
18. Grand Homes 761
19. First Texas Homes 752
20. Fox & Jacobs 752
21. History Maker 749
22. Toll Brothers 716
SOURCE: J.D. Power and Associates 2009 New-Home Builder Customer Satisfaction Study